Safety Protocols

Now and going forward, your health and safety are paramount to this event, and we are making sure there is a comprehensive health and cleanliness program in place to ensure the safety and health of our attendees, while adhering to the CDC protocols for COVID-19. The following are some of the safety protocols that MMI and the Hilton El Conquistador have put into place. If you have any questions or concerns as it relates to safety protocols, please reach out to Kristin Thompson at

MMI Safety Protocols

  • Contactless on-site registration process
  • Self-serve print stations at registration
  • Physical barriers between registration staff and attendees
  • Disposable face masks provided upon request
  • Socially distanced general session and meal seating
  • Visual indicators such as floor graphics and signage for one-way exit/entry
  • Integration of boundaries and safety barriers as appropriate
  • Safety greeter at entrance of space to ensure everyone is wearing masks and following guidelines
  • Flexibility in registration and cancellation policies

Hilton El Conquistador Safety Protocols

  • Employee temperature checks upon arrival at work
  • Proper cleaning and disinfecting of the public areas where people have direct and constant contact
  • Staff fully trained in sanitization and food handling procedures
  • Hand sanitizing stations throughout the venue, show floor and session space
  • Seated dining
  • Individually packaged meals
  • Buffet served by hotel staff with personal protection equipment – not self-serve
  • Screens present at all food displays
  • Signage suggesting limited number of passengers in elevators
  • Plexiglass barriers at front desk